Frequently Asked Questions
Got Questions? We’ve Got Answers!
At National Deliveries Ltd, we understand that choosing the right courier service can come with a lot of questions. That’s why we’ve compiled this list of frequently asked questions to help you get the answers you need quickly. If you don’t find the information you’re looking for, feel free to reach out using the form below.
What areas do you serve?
We serve the entire United Kingdom. No matter where you are, National Deliveries Ltd can collect and deliver your consignments swiftly and securely.
Can you provide a vehicle at short notice?
Yes, in fact, we specialise in short notice deliveries. Need a vehicle within the hour? Just give us a call, and we’ll arrange for rapid collection to meet your urgent needs.
Are your drivers licensed and insured?
Yes, all of our drivers are fully licensed and insured, ensuring your goods are handled with the utmost care and safety. You can trust us for secure and reliable transport.
What types of vehicles do you offer?
We provide a wide range of vehicles to accommodate any delivery, from small vans to large trucks and lorries. Whether you need a quick same-day delivery or a large consignment moved, we have the right vehicle for the job.
Do you offer real-time tracking?
Yes, all of our vehicles are equipped with GPS tracking, allowing you to monitor your delivery’s progress in real-time. You’ll always know where your goods are during transit.
How quickly can you collect my goods?
We guarantee collection within one hour of your confirmed booking. This service is available across the UK, and our rapid response ensures your deliveries are handled efficiently.
Do you handle fragile or high-value items?
Yes, we specialize in handling fragile and high-value items. Our drivers are trained to take extra care, and we offer goods-in-transit insurance for up to £75,000 to give you peace of mind.
Can I schedule deliveries in advance?
Absolutely! We offer planned delivery services for both businesses and individuals who need to schedule deliveries ahead of time. Just let us know your requirements, and we’ll tailor a solution to fit your schedule.
What payment methods do you accept?
We accept a variety of payment methods, including major credit and debit cards, bank transfers, and online payment options. If you have specific billing needs, feel free to discuss them with our team.
Still Have a Question?
If you didn’t find the answer you were looking for, don’t worry! Fill out the form below with your question, and one of our team members will get back to you as soon as possible.